What we build

Solutions

Four areas where we've deployed AI agents with measurable results. Each engagement is scoped individually — what you see below describes the shape of the work, not a packaged product.

For: customer support teams, help desks

Support Automation

We build agents that read incoming tickets, classify them by product area or urgency, draft a first response where confidence is high, and route everything else to the right team member. The agent learns from your closed-ticket history, not from a generic dataset.

This typically includes: a classifier trained on your historical tickets, integration with your ticketing tool (Zendesk, Freshdesk, or similar), a first-response generator, and a human escalation path with summary context attached.

Scope note: we don't promise to eliminate all human involvement — the goal is to remove routine handling, not to replace judgment calls.

For: ops managers, finance teams, operations coordinators

Workflow Agents

Repetitive multi-step processes — invoice follow-up, onboarding sequences, no-show handling, contract status tracking — are where most operations time gets lost. We map the process, identify the decision points, and build an agent that handles the predictable majority of cases.

Typical engagement: process mapping session, agent design review, integration with your ERP or CRM and email/calendar system, two weeks of supervised staging, handover with documentation.

Scope note: edge cases that fall outside the mapped flow are flagged for human handling, not silently handled.

For: sales teams, account managers, BDRs

Sales Support Agents

Lead qualification, proposal drafting, and follow-up sequencing occupy time that salespeople would rather spend on actual conversations. We build agents that handle the structured parts of the sales process — collecting information, summarizing context, preparing drafts — while keeping the human in control of decisions.

Typical engagement: integration with your CRM, qualification flow design, email integration for follow-up sequencing, handover to your team with a review interface.

Scope note: we don't build agents that send outbound cold emails autonomously. Human review is built into every outbound touchpoint.

For: analysts, reporting teams, ops leads

Data Agents

Recurring reports, data cleaning, and cross-system reconciliation are time-intensive and easy to automate once the logic is mapped correctly. We build agents that pull from your data sources, apply your business rules, and deliver clean output — on schedule or on demand.

Typical engagement: data source audit, logic mapping, integration with your BI tool or reporting stack, scheduled run configuration, monitoring setup.

Scope note: we work with structured data. Unstructured input (PDFs, scanned documents) adds scope — we'll flag this in the initial assessment.

What every engagement includes

✓ Process mapping session
✓ Agent design review before build
✓ Staging environment testing
✓ Integration with your existing tools
✓ Handover documentation
✓ 30-day post-launch support window

Projects start from €1,200. Maintenance retainers from €400/month.

Talk to us about your process